About Us
Overview
At Ever-Cold, we’re proud of the depth of experience in our company and the quality of service we’ve provided to our customers for the last 20+ years. Our team’s dedication, reliability, and customer-driven focus have earned us a reputation as an excellent service provider.
Since 1989, we’ve offered our high level of service to customers from across the world, exceeding the expectations of everyone from international food manufacturers and national food distributors to small local grocers and everything in between. We’re a unique organization, big enough to accommodate large shipments but small enough to be able to deliver personalized service to our customers.
Customer Commitment
Our primary goal is to provide excellent personalized service to every customer. We enable our clients to concentrate on operating their core businesses while we meticulously manage all the particulars.
Our service model provides:
Superior customer service
Developing and maintaining a strong, supportive, and trusting relationship with our customers is paramount to us.
Timely responses to questions or concerns
We believe that regular communication and cooperation are critical to support the dynamic nature of our clients’ businesses.
Customized order processing and reporting
By listening to our clients’ specific requirements, we can best satisfy individual requests.
Excellent value
Our ability to offer flexible space provides our customers with a viable alternative to long-term contracts and allows them to expand and contract as their business needs require.
Executive Team
Our Ever-Cold executive team has decades of combined experience in the industry and is dedicated to serving the individual needs of our diverse range of customers.
Dedicated and Knowledgeable Staff
Our Ever-Cold team is a dedicated group of long-term employees who understand the intricacies of cold storage, freezing, and shipping of dozens of different product types.
Convenient Vancouver Location
Our technologically advanced facility in the Riverbend Business Area is the largest public cold storage warehouse in the core of the Vancouver area. With quick access to downtown Vancouver as well as the Lower Mainland’s major highways, port facilities and the US border, Ever-Cold Storage makes sense for a wide variety of international and national customers. Feedback from both suppliers and buyers indicates that our central location is an asset to our customers and yours, saving time and money.
Full Range Of Integrated Services
We offer a full range of services designed to help your business move its refrigerated and frozen goods quickly and efficiently. Find out more about our services including: